Introducing our brand new invoice dispute form - the ultimate solution for hassle-free resolution of any invoice discrepancies.
We understand that disputes can arise from time to time and that resolving them can be a time-consuming and stressful process.
That's why we have developed a user-friendly, streamlined invoice dispute form that simplifies the process and saves you valuable time and effort.
Don't let invoice disputes disrupt your business operations - try our new invoice dispute form today and experience the peace of mind that comes with streamlined dispute resolution.
Please note that you need a Hapag-Lloyd account to use our new invoice dispute form.
If you haven't registered yet, just click the button below and we will guide you through the registration.
We highly recommend registering to take advantage of immediate dispute creation from our new dispute solution.
However, if you prefer raising an invoice dispute without registration, please use the old form.
Explanations and details on what information or documentation is needed to dispute either Demurrage or Detention charges is published in Hapag-Lloyd’s rules and regulations tariff section (RURE-002) which can be viewed under Rules.
Additionally, copies of relevant policies can also be found below: