Regional Updates in Africa

• Niger: immediate booking stop. Shipments will be stopped at Cotonou, Benin.
• Gabon: maritime, air, road borders are open.

Middle East - India - Africa - Express (MIAX)

• MV Rio Grande Express 2340E, and Navios Verde 2342E will omit Durban, South Africa (eastbound).
• MV Addison 2339E will call Apapa prior Tin Can.
  

• Maersk Sheerness 343W will omit Cape Town, South Africa.
• MV Hanover Express 2337E will omit Cape Town, South Africa.

East Africa Service 2 (EA2)

• No updates for this week

Mediterranean – West Africa Express (MWX)

• MV Navios Dorado 2349N, CMA CGM Chiwan 1BB6YN1MA, and CMA CGM TOPAZ 1BB70N1MA will call Apapa before Tin Can in Nigera.
• MV Navios Dorado 2344N will call Cotonou – Apapa – Tin Can – Tema.
  

South Africa Express (SAF also known as SAX)

• There will be no sailing from Coega, South Africa on November 28, 2023, and January 2, 2024.
  

West Europe – West Africa Service (WWA)

• No updates for this week
  

West Africa Express (WAX)

• MV Dachan Bay Express 2344N, Amalthea 2345N will omit Dakar, Senegal.
• MV Shekou Star will call Dakar, Senegal, expected to arrive end of November 2023.

South Africa – Asia Express 1 (SA1)

• There will be no sailing from Durban, South Africa (eastbound) on December 24, 2023.
  

South Africa – Asia Express 2 (SA2)

• There will be no sailing from Durban, South Africa (eastbound) on December 13, 2023
  

South America - Africa - Triangle Service (SAT)

• MV GSL MELINA 2342W will omit Pointe Noire, Congo.
  

East Africa Service 2 (EAS2)

• No updates in the current week
  

East Africa Service 3 (EAS3)

• No updates in the current week
  

East Africa Service 4 (EAS4)

• No service updates for this week
  

West Africa Service 1 (WA1)

• MV Hansa Rendsburg 234N will call Freetown, Sierra Leone before Conakry, Guinea.
   

• Port of Cotonou, Benin  - Benin Container Terminal (Bollore): Up to 10 days delay. Congestion
• Port of Pointe-Noire, Republic of the Congo  - Congo Terminal: Feeders up to 2 days delay. No delays for Mainliners
• Port of Abidjan, Ivory Coast - Abidjan SETV Container Terminal: On average 1 day berth delay (low productivity)
• Port of Douala, Cameroon  - Douala: On average 2 days berth delay (congestion)
• Port of Kribi, Cameroon  - Kribi Deepsea Port KCT: On average 1 day berth delay (low productivity)
• Port of Libreville, Gabon  - Owendo Terminal Libreville: Up to 4 days delay (congestion)
• Port of Tema, Ghana - Tema MPS Terminal 3: Up to 2 days berth delay (congestion)
• Port of Mombasa, Kenya  - Mombasa Container Terminal: 0-2 days berth delay
• Port of Monrovia, Liberia  - APM Terminals Liberia: On average 1 day berth delay (low productivity)
• Port of Dakar, Senegal - DP World Dakar: On average 3-4 days waiting time.
• Port of Dar es Salaam, Tanzania - Dar es Salaam Container Terminal: Average berthing delays 4-5 days. Slightly reduced draft at berths 8-11 (10m)
• Port of Ngqura (Coega), South Africa - Ngqura Container Terminal: On average 1 day berth delay (weather)
• Port of Cape Town, South Africa - Cape Town Container Terminal: On average 3 days berth delay (weather)
• Port of Cape Town, South Africa - Cape Town MPT Terminal: On average 1 day berth delay (weather)
• Port of Durban, South Africa - Durban Container Terminal: On average 6 days berth delay (weather)
• Port of Durban, South Africa - Durban Ro-Ro and MPT Terminal: On average 3 days berth delay (weather)
• Port of Durban, South Africa  - New Pier Container Terminal: On average 6 days berth delay (weather)
  

Railway Operations
No impact to report

Truck Availability
No impact to report

Barge Availability
No impact to report

Depots
For latest status available on google maps for Depots and CFS, click here

• Middle East, Indian Subcontinent and Africa - If you are placing bookings from countries located in the Middle East, Indian Subcontinent and Africa, online booking amendments will be implemented from August 15, 2022. We have transitioned to an all-digital booking amendment process, and with this step, all email and phone requests have been discontinued. This means that your booking amendments will be processed faster, and you will be able to manage them through our online tool available here. Thinking about your cargo planning, please know that once the amendment has been requested online, the processing time will be four (4) working hours. Please keep in mind that once you place your request, you will not have to send emails or make follow-up calls. 
• Tanzania: From September 1, 2023, our booking cancellation timeline will be changing to 17 days
• For customer inquiries, kindly use email as your primary channel
• For vessel/container/booking status and sailing schedules information, please visit our Online Business Suite
• For Dangerous Goods Cargo terminal gate acceptance, please submit electronic copies of the Export Hazardous Declarations to upload in the DG bookings
  
• For faster BL release at destination, please switch from OBL to SWB if possible. If you should require any assistance, please reach out to your customer service documentation team
  
• We invite our customers to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen
• Reach out to your local customer service representative here