Regional Updates in Asia & Oceania

• Please review the sections below for more details
  

Looking for a specific vessel? Keep track of our vessel updates here

Far East Loop 2 (FE2)

• There will be no sailing in on week 24 and 27

Far East Loop 3 (FE3)

• There will be no sailing on week 30.
• Brussels Express will phase out week 27, phase out rotation and cargo arrangement TBA. Replacement vessel AL Jmeliyah at Ningbo on week 27.
• HMM Gdansk will phase out week 30, phase out rotation and cargo arrangement TBA.

Far East Loop 4 (FE4)

• No schedule updates this week
  

Far East Loop 5 (FE5)

• There will be no sailing on week 29

Mediterranean Service 1 (MD1)

• ONE Freedom 003W phase in week 23 at TAO.
• Unayzah Express 028E phase out week 23. Phase out rotation and cargo arrangement TBA.
• HMM HMI 007E phase out week 25. Phase out rotation and cargo arrangement TBA. Zenith Lumos 012W will take over her position in week 26 at TAO.
• There will be no sailing on week 25.
• Zenith Lumos 011E to phase in week 26 at TAO.
• ONE Frontier 001W phase in week 31 at TAO.

Mediterranean Service 2 (MD2)

• Zenith Lumos 011E phase out week 25. Phase out rotation and cargo arrangement TBA.
  
• There will be no sailing on week 24.
• HMM MIR 008W to phase in week 26 at PUS.
• Brussels Express 025W to phase in week 29 at PUS.

Mediterranean Service 3 (MD3)

• Paris Express 026W phase in week 24 at PUS.
• Hong Kong Express phase in week 27 at PUS.

IRT Asia Services

Asia Gulf Express 2 (AG2)

• YM Movement 086E phase out in week 24 in SHA. Phase out rotation JEA-SIN-SHA-NBO, XMN and SHK cargoes to be discharged at SIN.
• YM Milestone 085W phase in week 30 in SHA.

Asia Gulf Express 3 (AG3)

• Southampton Express 035E phase out week 24. Phase out rotation SOH-PKG-SIN-HKG-PUS-TAO. COL to decide the cargo arrangement for POD that are not mentioned in the phase out rotation.
  
• Al Jmeliyah 024E phase out week 24. THEA agreed rotation SIN-PUS-TAO. SHK and KHH cargo T/S via SIN. SHA and NGB cargo arrangement TBA.

Asia Red Sea 1 (AR1)

• YM Milestone 084E phase out in week 29. Phase out rotation/Cargo arrangement TBA.

China Australia Service (CAT)

• No vessel on week 24 and 31.

Japan Pusan Feeder (JP1)

• No schedule updates for this week.

Japan Singapore Jakarta Service (JSJ)

• No schedule updates for this week.

North Asia - Australia Service (NAX)

• Hyundai Tacoma 0122N phase out week 23 and replaced by Hyundai Privilege 0096S at PUS. Phase out rotation BNE-PUS, TAO and YTN import T/S via PUS onto Hyundai Privilege 0096S.
• Ever Urban 173S phase in week 25 in PUS.
• There will be no sailing in week 26.

South East Asia - Australia Service (SAL)  

• No schedule updates for this week

South East Asia - Australia Loop 2 Service (SEA)  

• No schedule updates for this week.
  

South East Asia - Australia Loop 3 Service (S2A)

• No schedule updates for this week.
  

Vietnam Indonesia Straits Service (VIS)

• EF EMMA 939N omit BLW and PEN for schedule recovery. Nil BLW/PEN import cargo for transshipment.
  

Latin America Asia Services

ANDEX SLING 1 - (AN1)

• Seaspan Raptor 2323E omit SHA for schedule recovery. SHA imports T/S via HKG.
• Manzanillo Express 2324E omit NGB for schedule recovery. NGB imports T/S via HKG.

ASIA MEXICO EXPRESS  (TPM, also known as AME1)

• No schedule updates this week

ANDEX SLING 2 (AN2)

• No schedule updates this week

ASIA SAEC SERVICE 2 (AS2)

• Cape Kortia omit CNSHK for schedule recovery. No CNSHK imports for transshipment.
  

Joint Caribbean Service (JCS)

• Manzanillo suspension will be lifted on week 21 onwards, with effect from CMA CGM Musca 0PPFFE1MA.
• TWKHH  omission agreed extension until week 35.

EAST AFRICA SERVICE 3 (EA3)

• AS Carlotta V.316W omit MYPKG for schedule recovery. No MYPKG imports or transhipment.
  
• Athena 317E omit PKG EB

EAST AFRICA SERVICE 4 (EA4)

• NYK Clara V.317W omit MYPKG No MYPKG imports/exports or transhipment.
  

ASIA WEST AFRICA SERVICE (AWA)

• No vessel on week 27.

Transpacific Services

East Coast Loop 1 (EC1)

• No schedule updates this week
  

East Coast Loop 2 (EC2)

• Tayma Express 027E phase in week 23 in TAO.
• Alula Express 023E phase in week 24 in TAO.
• Southampton Express 036E phase in week 25 in TAO.
• Essen Express 044W phase out week 28. Phase out rotation and cargo arrangement TBA.
  
• Unayzah Express 028E phase in week 26 in TAO.

East Coast Loop 4 (EC4)

• Vessels up till week 23 agreed to discharge HKG/XMN/VUT/YTN laden cargo at SIN for transshipment
• ONE Minato 019W phase out to drydock in week 24. Rotation NYC-SIN-KHH-XMN
• Madrid Bridge 020E phase in week 24 from drydock KHH
• Monaco Bridge 021E phase in week 25 from drydock in KHH
  
• There will be no sailing on week 26
• YM Warmth 034E phase in week 28 from drydock in KHH
• ONE Minato 020E phase in week 30 from drydock in KHH

East Coast Loop 5 (EC5)

• ONE Falcon 023E phase in week 23 in LCH.
• ONE Grus 021E phase in week 24 in LCH.
• ONE APUS 013E phase in week 26 in LCH.
  

East Coast Loop 6 (EC6)

• ONE Majesty 009W phase out drydock in week 29. THEA agreed rotation PCN-ROD.

Pacific South Loop 3 (PS3)

• No schedule updates this week
  

Pacific South Loop 4 (PS4)

• YM Unanimity V.066E phase in week 23 in XMN

Pacific South Loop 5 (PS5)

• no schedule updates for this week

Pacific South Loop 6 (PS6)

• OAK omission till week 20 in NAM.
  

Pacific South Loop 7 (PS7)

• YM Warranty 017E phase in week 25 in SIN.
• ONE Grus 020W phase out in week 26 with rotation OAK – HKG – SIN – LCH. VUT cargo ROB for direct discharge under EC5. YTN cargo to be discharged at SIN.
  

Pacific North Loop 1 (PN1)

• San Francisco Bridge 063E phase in week 26 from drydock in XMN
  
• ONE Cosmos 092W phase out week 29. Phase out rotation/Cargo arrangement TBA.

Pacific North Loop 2 (PN2)

• Seaspan Falcon 2308E phase in week 23 in SIN
  

Pacific North Loop 3 (PN3)

• No sailing in week 23
• ONE Helsinki phase in week 24 in Hong Kong
• Seaspan Yangtze 025E phase out week 28. THEA agreed rotation TIW-PUS-KHH-HKG.
  
• Seaspan Benefactor 066E phase in week 28 from PN4 in HKG.

Pacific North Loop 4 (PN4)

• There will be no sailing on week 26.
• Seaspan Benefactor 065W phase out week 26. Phase out rotation VAN-PUS-TAO. All KAN/NBO cargo T/S via PUS. SHA cargo ROB for PN3 direct discharge.

Pacific South Loop 1 (FTP)

• No updates for this week

Asia-North America East Coast (AA7)

• No updates for this week

Most of the Asia terminals operation are close to normal with average times up to 1 day except for Pusan, Shanghai, Ningbo, Qingdao and Singapore.

Korea

• Pusan:  
  PNIT berth waiting time is 1 to 2 days due to vessel bunching.
  

China

• Ningbo:
  NBTCT/NBSCT/YZCT terminals waiting time is 1 to 2.5 days due to intermittent port closure from bad weather

• Qingdao:
  Average berth waiting time is 1 to 1.5 days due to port closure, bad weather and vessel bunching.
  
  
• Shanghai:
  Average berth waiting time is 0.5 to 1.5 days due to vessel bunching.

Singapore:

• Singapore: 
  Berth waiting time is 0.5 to 2 days

• No reported issue nor known disruption

Truck Availability

• No reported issue nor known disruption
  

Barge / Feeder Availability

• No reported issue nor known disruption
  

Depots / Equipment

• No reported issue nor known disruption

• If you require any assistance please do not hesitate to contact your local customer service representative in East Asia  and Oceania
• For faster BL release at destination, we encourage customers to switch from OBL to SWB however; we do understand that this is not always possible. If any assistance is needed please reach out to your local customer service documentation team.
• Counter services are open for majority of the offices. For Counter Service Operating Hours, please contact your local office.
• Many of our staff are back in office, and our contact center is operating normally.
• We recommend that you use our e-tools (Web-Booking and EASI) for submitting bookings and Shipper Instructions.
• For vessel/container/booking status and sailing schedules, please visit the Online Business Suite section on our website.
• Check out the Hapag-Lloyd Navigator tool for an overall glance of your current shipments.
• For Dangerous Good Cargo terminal gate acceptance, remember to send us electronic copies of their Export Hazardous Declarations to be uploaded in your DG bookings.

Keeping your cargo planning in mind, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pick up before the vessel FCL cut-off time at the origin port.

• Days of export empty container open for pickup include the FCL cut-off day. E.g. FCL cut-off time March 28 2023, Empty release will be open from March 22, 2023. FCL cut-off time can be found in the booking confirmation.

A few remarks:

• Effective date based on empty pick up date
• 45HC and Specials apply 7 GOMT before vessel FCL cut-off time subject to equipment available.
• MHO free time will be in line with tariff,pls refer to details from our website.

There's an update on our booking cancellation process in effect from March 1, 2023 

1. Effective date based on booking cancellation request date
2. QQ Spot (QQS)Booking Cancellation fee rule remains unchanged.
3. Quick Quote (QQ) Booking cancellation fee applicable to every container cancelled or no-show within a confirmed shipment at any time.
4. Other booking rather than QQS and QQ, Booking Cancellation fee applicable to every container cancelled or no-show within a confirmed shipment for cancellation request after CY cut off
5. The booking cancellation fee amount remains unchanged based on the product. You can get all relevant details here

If you should require additional information, please contact our customer service team at [email protected] who will guide you based on your individual situation.

Here's an update on the booking cancellation and empty pick up policy with effect from April 1, 2023.

Booking cancellation fee policy

1. Effective date based on booking cancellation request date.
   
   
2. Quick Quotes Spot Booking Cancellation fee rule remains unchanged.
   
   
3. Quick Quotes Booking cancellation fee is applicable to bookings cancelled within 7 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel destined to all trades
   
   
4. For other bookings, not Quick Quotes Spot or Quick Quotes, the Booking Cancellation fee is applicable to bookings cancelled within 7 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel destined to all trades.
   
   
5. Booking cancellation fee amount remains unchanged based on the product, please refer to our tariff for more details.

If you are shipping from Pearl River Delta (PRD) or Yangtze River Delta (YRD), please note the following:

• The calculation rule is based on the Estimated Time of Departure (ETD) of the first intended vessel in the booking confirmation.
• The Booking Cancellation Fee (FIO) is not applicable if there is a change of feeder vessel schedule. The policy remains unchanged for mainline vessels' schedules. (Excluding Quick Quotes Spot booking)
• The booking cancellation fee amount and general conditions remains unchanged based on the product, please refer to our tariff for more details.

From May 1, 2023, there will be an adjustment to the booking window.
Please refer to the specific booking periods outlined in the linked documentws below, counted in days and subject to the general terms and conditions.

General Terms & Conditions:

1. The booking window is based on the timeline stated in the following tables for main services ( Table 1) and feeder services ( Table 2).
2. The booking window calculation is according to the date when the booking was received until the vessel's departure from the port. 
3. Bookings received from the effective date should follow the booking window logic.
4. Bookings outside the booking window will regretfully be cancelled.