Regional Updates in Europe

Last updated on May 25, 2024

Operational and Customer Service Overview

Last updated on May 25, 2024
Operations Team, Europe

"We understand that time is a valuable commodity. That's why our operational updates are designed to be brief, yet informative. In just two minutes, we can guide you through the main port updates and vessel news per service to assist with your cargo planning. We regularly update our information on this page, and twice a month, we'll remind you via email."

  • Suez Canal & Red Sea situation: We will keep you updated on the status of individual vessels and services for Europe on our Live-Ticker. Please ensure bookmarking this article. Please also visit our FAQ for further information.
  • Please refer to the sections below for detailed port and service updates

Vessel updates and port changes per service

Antwerp, Belgium 

  • PSA 913: yard at 70% - 75% utilization. Reefers at 70% - 75%, empty containers at 65% - 70%.
  • PSA 869: yard at 70% - 75% utilization. Reefers at 45% - 50% utilization. Empty containers at 70% - 75% utilization. Civil works at PSA 869 resulting in ~400 meters reduction of berth started and is allowing one large vessel alongside at times but focus of cranes on one vessel is boosting productivity. No negative impact to operations.
  • AGW: yard at 70% - 75% utilization. Reefers at 65% - 70% utilization. Empty containers at 70% – 75%.

Rotterdam, Netherlands

  • ECT: yard at 65% - 70%.
  • RWG: yard at 70% - 75% utilization.

United Kingdom

  • SOU: Yard at 80% - 85% utilization. Reefers at 65% - 70%.
  • LGP: Yard at 60% - 65%. Reefers at 70% - 75%. Commissioning of recently delivered new Gantry cranes completed supporting LGPs operations with 3 new cranes.

Hamburg, Germany 

  • CTA: Yard at 75% - 80%.
  • CTB: Yard at 75% - 80%.

G.M.P. Le Havre, France

  • CNMP/GMP/TNMSC: 4 hours strikes for 6 days in May for all terminals in Le Havre. Current strike impact is minimal with only 4 hours of operational interruption allowing workarounds to the vessel program. GMPs at 55% - 60%. Reefers at 45% - 50% utilization.
  • CNMP LH: Dry, reefers, and empties at 50% utilization.

Italy 

  • LSCT terminal: No gate restrictions on import and export side - usual restrictions related to DG/OOG/RF cargo are in place.
  • GPT terminal in Genoa: Gate restrictions still in place for DG and RF exports due to IMO park and plug restrictions.

Algier

  • No updates for this week

Israel

  • Operations under emergency situations
    • While ports are considered essential services and are expected to operate "as usual", our operations are being conducted in accordance with a contingency plan and guidelines provided by the relevant authorities, including the Home Front Command (Army) and the Ports and Shipping Authority (IMOT). Please note that some port employees have been recruited by the defence forces, which may lead to delays and disruptions.
  • Haifa IMO restrictions remain in place as follows:
    • No new DG bookings for loading/unloading
    • NO problem for transit DG cargo
    • Waterborne DG cargo may be unloaded and stored at ILHFA port upon approval by the Ministry of Transport, except for Bromine/Amonia - IMO 2.1, 2.3 which will be treated as DIRECT DELIVERY ONLY.
    • Following an announcement regarding a "special situation in the hinterland" in the geographical area in which the Port of Ashdod is located, the Ministry of Transport has instructed the Port to regulate the entry of vessels carrying hazardous materials ("HAZMAT") of any kind, subject to prior approval by the Israel Maritime and Port Authority.
  • Ashdod Port has updated restrictions for DG as follows:
    • No new DG bookings for loading/unloading
    • NO problem for transit DG cargo
    • Waterborne DG cargo may be unloaded and stored at ILASH port upon approval by the Ministry of Transport, except for Bromine/Amonia - IMO 2.1, 2.3 which will be treated as DIRECT DELIVERY ONLY.
    • Reefers containing HAZARDOUS WATER will be handled as DIRECT DELIVERY ONLY.

Greece

  • Significantly low arrivals since the start of the Red Sea crisis.

Türkiye

  • No updates for this week

Romania

  • No updates

Slovenia

  • No updates

Croatia

  • No updates

Portugal

  •  No update this week 
Spain
  • Train service between Bilbao and Valencia will be interrupted due to maintenance works from May 15 to 20, 2024. This interruption affects both import and export services. Therefore, all transport from Valencia to Bilbao will be directed to Jundiz (Vitoria).

North (Poland, Denmark, Sweden and Finland)

  • May holidays may pose a slight capacity reduction

Germany & Central Europe

  • 18.05.2024 00:00 - 20.05.2024 24:00: HPA closed due to construction work, no slot handling and rail entries possible.
  • 01.06.2024 06:00 - 02.06.2024 06:00: HPA closed for construction, no slot handling and rail entries possible.

Benelux

  • May holidays may pose a slight capacity reduction
  • Ports will be slightly congested

France

  • May holidays may pose a slight capacity reduction

United Kingdom/Ireland

  • No updates for this week.

Adriatic Sea / Black Sea / Levante / Northern Africa

  • No updates for this week.

Ukraine/Russia updates:

  • Please visit general updates here, and the FAQ in this link.
  • UK and Ireland: Our booking confirmation for shipments on feeder vessels sailing from the United Kingdom and Ireland will now show the link to our Hapag-Lloyd Website. On this link you'll be able to find the free time allowed on quay and the storage/demurrage charges that will be incurred if this is exceeded. In addition, the shipping instructions cut-off period will be the same as VGM, MRN or UCR, and DGN. You will be able to see this on your booking confirmations from May 20, 2024.
  • For the surrender of Original Bills of Lading prior to container release at destination, please contact your local office for detailed guidance, they are happy to assist you. Please also consider electronic payment channels.
  • You can do all your transactions digitally – from placing a booking to sending a shipping instruction
  • To monitor your shipments, use the Hapag-Lloyd Navigator, or visit our Online Business section for vessel/container/booking status and sailing schedules information.
  • Get info and updates by subscribing to our CustomerNEWS.

Here's an update for Booking Cancellation Window for Region North Europe

Here's an update for your cargo planning in North Europe*. From April 8, 2024, we will be amending the application rule and time period that a booking may be cancelled without charge.

Currently, the booking cancelation fee is applicable for shipments where containers are canceled, reduced, re-booked within 7 calendar days before the booked vessel cut-off date.

With effect from April 8, 2024, the booking cancelation fee will be charged for any booking canceled, reduced, re-booked within 5 calendar days before the estimated departure (ETD) date.

*Countries in the scope of Region North Europe include Germany, Austria, Switzerland, Hungary, Czech Republic, Slovakia, Netherlands, Belgium, Denmark, Finland, Sweden, Norway, Poland, France, Great Britain, Republic of Ireland, Estonia, Latvia, Lithuania.

Update on Booking Confirmations in Antwerp

With your cargo planning in mind, our booking confirmations for shipments from Antwerp will no longer include the earliest delivery date. Instead, we will refer to the terminal websites for the cargo yard opening hours of your scheduled vessel at the PSA Antwerp and DP World terminals. To effectively plan your loading and transport arrangements, this live information is essential.

Remember to bookmark both terminal websites. They are listed below for your reference:

Contact

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