Regional Updates in Latin America

Last updated on November 30, 2023

Operational and Customer Service Overview

Last updated on November 30, 2023
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • Panama Canal update - The lower-than-usual water levels in the Gatun Lake are causing severe draft restrictions on vessels transiting the Panama Canal. This has caused a backlog of traffic waiting to pass through. We are monitoring the journeys of our vessels and will keep you updated with your cargo planning.

  • Port of Navegantes, Brazil: open with draft restrictions. For further information, please refer to the sections below.

  • Panama: Nationwide Strike disrupts service operations

    Nationwide strikes lasting four days, resulting in blockades, vandalism, and unsafe conditions affecting terminal operations. The Trucking Cargo Union will suspend service until further notice, impacting both export and import operations.

    We will closely monitor the situation and provide further updates as they become available. For the time-being terminals are open, with adjusted schedules to reduce disruptions. Some containers may experience delays due to inspections.

Vessel updates and port changes per service

California Central America Express (CCE

  • Vessel NYK SILVIA (V.408W, ETA December 3, 2023 to last Port of Discharge Mazatlan, MX) omitted Los Angeles, CA (United States) and will omit Mazatlan (MX).

US Gulf - South America East Coast (GS1)

  • No service updates for this week.

South America - Asia / Loop 1 (AN1)

  • No service updates for this week.

Asia to South America Eastcoast Service / Loop 2 (AS2

  • No service updates for this week.

South America - Asia / Loop 2 (AN2

  • No service updates for this week.

Asia Mexico Express (AME1 also known as TPM)

  • Vessel SEASPAN BREEZE (V.2338W, ETA December 14, 2023 to last Port of Discharge Qingdao, CN) omitted Ensenada (Mexico).
  • Vessel SEASPAN BRILLIANCE (V.2339W, ETA December 20, 2023 to last Port of Discharge Qingdao, CN) omitted Lazaro Cardenas & Ensenada (Mexico).
  • Vessel HYUNDAI PLUTO (V.0033W, ETA December 8, 2023 to last Port of Discharge Qingdao, CN) will omit Shanghai & Qingdao (China).

Asia Latin America Service (JCS)

  • Vessel SEASPAN ZAMBEZI (V.059W, ETA February 2, 2024 to last Port of Discharge Busan, KR) will omit Kaohsiung (Taiwan).

North Europe - South America Westcoast Service (SWX

  • No service updates for this week.

West Coast South America Express (MSW

  • Vessel MERSIN EXPRESS (V.347N, ETA December 29, 2023 to last Port of Discharge Barcelona, ES) omitted Buenaventura (Colombia), Paita (Peru), Puerto San Juan (Ecuador), Guayaquil (Ecuador) and will omit Manzanillo (Panama).

Mediterranean to South America Eastcoast (MSE) Northbound

  • Vessel MSC ALTAMIRA (V.MM343R, ETA December 4, 2023 to last Port of Discharge Genova, IT) omitted Pecem (Brazil).

Caribbean Express Service (CES)

  • No service updates

South America East Coast Service (SEC

Phase in / Phase Out:

Phase out:

  • Monte Aconcagua V.348 Northbound

Phase in:

  • Monte Azul V.348 Northbound. (Buenos Aires, AR, Rio Grande, BR, Itapoa, Rio de Janeiro, BR omitted)

Santos, BR, December 11, 2023
Salvador, BR, December 14, 2023
Pecem, BR, December 17, 2023

West Coast South America 2 (WS2) service

  • No service updates for this week

WCSA Feeder 3 (WS3)

  • No service updates for this week

WCSA Feeder 4 (WS4)

  • No service updates for this week

North Europe-South America East Coast (ECX) Service

  • Vessel BREMERHAVEN EXPRESS (V.NA344R, ETA December 16, 2023 to last Port of Discharge Sines, PT) omitted Rio de Janeiro (Brazil).
  • Vessel CAPE AKRITAS (V.NA345R, ETA December 23, 2023 to last Port of Discharge Sines, PT) omitted Navegantes (Brazil).
  • Vessel CAUQUENES (V.NA346R, ETA December 30, 2023 to last Port of Discharge Sines, PT) will omit Rio de Janeiro (Brazil).

Gulf Caribbean (GCS) service

  • (Northbound) Vessel MINDORO (V.2348N, ETA December 15, 2023 to last Port of Discharge San Juan, PR) will omit Manzanillo (Panama).

Details about affected cargo:

DOCAU TS cargo / PRSJU exports / COCTG exports to PAMIT will be rolled over to next GC2 SB vessel Maira DP 621519 ETA PAMIT December 7, 2023
PAMIT exports will be rolled over to next GC2 NB vessel Maira DP 621528 ETA PAMIT December 7, 2023
 

  • Vessel JONATHAN P (V.2350N) will phase out December 25th after Cartagena (Colombia) discharge operations.
  • Vessel Hansa Rendsburg will phase in December 24th Cartagena (Colombia).

Gulf Caribbean 2 (GC2) service

  • No service updates for this week

Atlantic Loop 4 (AL4)

  • No schedule updates this week

Conosur Service (CON)

  • No updates for this week.

Mediterranean Gulf Express (MGX)

  • No service updates for this week.

Atlantic Loop 5 (AL5)

  • No service updates for this week

South America - Africa Triangle (SAT)

  • No service updates for this week

 

Chile Port Status: 

  • Arica: Working partially
  • Iquique: Open.
  • Angamos: Open.
  • Antofagasta: Open.
  • Valparaíso: Open.
  • San Antonio – STI: Open.
  • San Antonio – DPW: On Strike
  • Lirquen: Open.
  • San Vicente: Open.
  • Coronel: Open.

Mexico Port Status: 

  • Mazatlan – SIN: Port condition: Working Partially.
  • Veracruz – VER: Port condition: no updates for this week 

Brazil Port Status:

  • Santos: Open
  • Itajai: Closed
  • Navegantes: Closed
  • Paranagua: Open
  • Rio de Janeiro: Open
  • Rio Grande: Open
  • Imbituba: Closed

Panama Port Situation: 

  • no updates for this week

Guatemala Port Situation: 

  • Puerto Barrios: open
  • Puerto Quetzal: open

El Salvador:

  • no updates for this week

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Here's an update on payment terms for your shipments to and from Argentina

With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:

Import Shipments:

  • From May 19, 2023, import shipments to Argentina must be paid at the origin (prepaid modality).
    This change is due to recent foreign exchange market regulations.

Export Shipments:

  • From June 12, 2023, all export shipments from Argentina will accept payments at the destination country (collect modality).

This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:

  • MV MSC LUSANNE V. 2321N, ETA Buenos Aires, AR June 23, 2023
  • MV MONTE VERDE V. 324N, ETA Buenos Aires, AR June 17, 2023
  • MV LONDON TRADER V. 325N, ETA Bahia Blanca, AR June 22, 2023
  • MV ARGENTINA C V. 159 ETA Rosario, AR June 14, 2023

For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.

Updates for Port of Navegantes, Brazil

Port of Navegantes, which had been closed since October 4, 2023, due to adverse weather conditions was reopened with some draft restrictions on October 21, 2023.

Please be informed that some import calls that had been announced as canceled are being reinstalled. If you have any questions, please contact our customer service team at your location.

For your reference, please find a list with affected services and vessel below: 

Vessel/ Voyage Service Initial Port of Discharge   Alternative Port of Discharge END OF VOYAGE
MSC EUGENIA V. NA334A ECX NAVEGANTES - CANCELED IMBITUBA - 10/06/23 YES
SALVADOR EXPRESS V.2333W AS2 NAVEGANTES - CANCELED IMBITUBA - 10/08/23 YES
CORCOVADO V.MM335A MSE NAVEGANTES - CANCELED PARANAGUA - 10/08/23 YES
CAPE PIONEER V.2334S GS1 NAVEGANTES - CANCELED ITAPOÁ - 10/07/23 YES
MSC MAXINE V.MM336A MSE NAVEGANTES - CANCELED IMBITUBA - 10/10/23 YES
PALENA V.2336S GS1 NAVEGANTES - CANCELED IMBITUBA - 10/12/23 YES
LIMA EXPRESS V.2335W AS2 NAVEGANTES - CANCELED MONTEVIDEO - 10/16/23 NO - T/S program TBD
GSL MELINA V.2334W SAT NAVEGANTES - CANCELED PARANAGUÁ - 10/16/2023 YES
CARTAGENA EXPRESS V.NA335A ECX NAVEGANTES - CANCELED PARANAGUÁ - 10/17/23 YES
BREMEN V.MM337A MSE NAVEGANTES - CANCELED PARANAGUÁ - 10/17/23 YES
MSC MADHU B V.FI334A AS2 NAVEGANTES - CANCELED IMBITUBA - ETA 10/21/23 YES
MSC BIANCA V.NA337A ECX NAVEGANTES - REINSTALLED PARANAGUÁ - ETA 10/23/23 Navegantes Reopened
MAIPO V.2337S GS1 NAVEGANTES - REINSTALLED PARANAGUÁ - ETA 10/23/23 Navegantes Reopened
MSC SOFIA CELESTE V.NA336A ECX NAVEGANTES - REINSTALLED PARANAGUÁ - ETA 10/26/23 Navegantes Reopened

Contact

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