Compliance Commitment

Hapag-Lloyd Commitments for Price Announcements on European Trades effective 07 December 2016

Hapag-Lloyd has agreed to commit to the following with regard to price announcements on European trades. These commitments became effective as of 07 December 2016.   

Compliance Commitment from the Executive Board

Compliance is one of Hapag-Lloyd’s top priorities, alongside high quality standards, a proactive environmental policy and a focus on sustainability in management and operational processes. The Executive Board of Hapag-Lloyd AG has given its commitment to fair competition and compliance with all relevant national and international laws, especially in relation to corruption, bribery and price-fixing. These activities are unacceptable and will not be tolerated. Any internal or external violations of applicable laws will not be tolerated, and will be subject to appropriate legal action.

Hapag-Lloyd has a Global Code of Ethics which clearly states the required standards of conduct. Every Hapag-Lloyd employee has read the Code and provided a written acknowledgement.

To prevent breaches, the Executive Board of Hapag-Lloyd has implemented a wide range of measures. These include a global Internal Control System (ICS), compliance training that is mandatory for all employees, and a localised whistleblower hotline, which enables employees to pass on information anonymously in their native language. The Executive Board calls on any employees who become aware of any violations or suspicious behaviour to report these immediately to their supervisors, their local Compliance Officer, their Regional Compliance Officer or the central Compliance Department and Chief Compliance Officer. Unless involved in non-compliant actions, any employee who provides information about unlawful activities will not be disadvantaged as a result.

Hamburg, July 2022


Rolf Habben Jansen         Donya-Florence Amer        Mark Frese        Dr. Maximilian Rothkopf             

Compliance contact

Should you have any questions or wish to get in touch regarding our compliance organisation or any other compliance matters, you can contact us as follows:

Global Compliance Office

  • +49 40 30019090

Global Compliance Office

For compliance related topics please send us an email.

For all transport and shipment-related matters, please contact your local service desk.

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