As the first carrier worldwide, Hapag-Lloyd offers you a digital product to easily purchase import detention free time online. With Additional Freetime, you can now buy time for import container detention for a shipment at a discount in addition to the free time tariffs or to your current contractual agreements.
Purchase destination detention upfront and plan your shipments better in advance.
Make use of the cost-effective and cost-transparent service.
Fast and Flexible
Additional Freetime is easy to use, fast and available with just a few clicks.
You can purchase Additional Freetime with just a few clicks
Sanjay Berry , Managing Director at Reliance Freight Systems LLC, UAE
“Additional Freetime is an effective tool and has improved our turnaround time for a free time confirmation along with providing a quote to the customer.”
Read the full interview here.
Please find the overview on fees applicable for additional free-time days here. All terms stated in the PDF document below are valid unless stated otherwise.
Quick Quotes Spot rates have a shorter validity – use Spot when you are ready to book and need to guarantee fulfillment, even if it comes at a premium price. You will also get an instant booking confirmation, so you can get on with your day.
Our standard Quick Quotes rates give you extra time to review quotes with customers before deciding to book and you can use it multiple times within the validity period. For added reassurance, they can be purchased with an additional Shipping Guarantee.
Additional Freetime is currently only offered for 20 ft. and 40 ft. standard, high cube, and special shipping containers. With dangerous goods and for both in-gauge and out-of-gauge cargo.
Reefer containers (operated or non-operated) are excluded from Additional Freetime purchase.
You can purchase Additional Freetime in the following time frame:
Destination detention: the purchase of free time is available from the time a booking is placed until the vessel arrives at the port of discharge.
Additional Freetime will be offered at a discounted price according to the local free time tariff and will be charged in local currency. The exact amount per container per day will be visible to you right before you purchase Additional Freetime. For further information, please contact your local sales representative
Yes, for the very beginning, only detention destination will be offered and up to maximum 10 additional days. No purchase of demurrage and storage are currently possible.
Additional Freetime will be confirmed by an automated confirmation email, which will be triggered to the purchasing user at the time of purchase.
You can buy Additional Freetime in three ways:
A: Log in to the Hapag-Lloyd Online Business and place your booking via our Booking. Additional Freetime will be available after you have completed your booking.
B: Enter your login credentials and log in to Hapag-Lloyd’s Additional Freetime product and enter your shipment number.
C: Enter your login credentials and log in to the Hapag-Lloyd Navigator. Additional Freetime will be available for your shipment in the section Additional Products.
Yes, the product Additional Freetime will be added on top of the tariff or individual customer free-time agreements. You can purchase up to 10 days.
No, the package must be paid in full and is not refundable if unused. The package cannot be canceled or amended.
No, the Additional Freetime is a noncancelable product. If customers decide to cancel the booking, the Additional Freetime will still be charged.
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