General Information

On this web page you find an overview of the Hapag-Lloyd Tariffs. Please select from the list below what you are interested in:

Organisation Record

Organisation Name: Hapag-Lloyd AG
FMC Organisation Record: 005980
Organisation Type: VOCC
Address: Ballindamm 25, D-20095 Hamburg, Germany

Contact:  Legal department, Hamburg
Phone: +49 40 30014017                 
FAX: +49  40 30012254

Ocean Tariffs

The Hapag-Lloyd Ocean Tariff consists of 2 parts:

  1. Rules and Regulations
  2. Ocean Rates and Surcharges according to the different trades

Details can be found under Tariff Records. All information contained in the tariff is true and accurate and no unlawful alteration will be permitted.

For further information regarding ocean or inland freight please contact the respective Sales Office in the Area.

Inland Tariffs

The Hapag-Lloyd Inland Tariffs contain rate information on land freights, surcharges and additionals, rules and regulations.

Bill of Lading Tariff

For legal requirements the Terms and Conditions are published for Bill of Ladings and SeaWaybills.

Essential Terms

Essential Terms are part of service contracts.

Local Charges / Service Fees

Please find details per country in the list of the respective Region/Continent under Local Charges/Service Fees.

Definition of Freight All Kind (FAK)

For Quick Quotes Spot is currently only offered Freight All Kind (FAK) on certain trades and for certain types of containers: 20ft standard shipping containers, 40ft standard shipping containers, 40ft standard high cube and 40ft non- operated reefer shipping containers. The following container types are excluded: shipper owned containers, reefers (operated), and Special Equipment (In Gauge or Out of Gauge). Quick Quotes Spot is not available for Dangerous Goods nor for cargo with Special Handling such as but not limited to Flexitank, Hides – Wet, Blue, Metal Scrap, Logs/Timber, Military Cargo, Foodgrade, Active Carbon, Carbon Black, Charcoal.

Freight all kind (FAK) rates are applicable for all commodities without specific rate guidelines, except for:

  •   IMDG Cargo Classes 1 and 7
  •   Amber Listed Waste (Waste characterized as hazardous under the Basel Convention)
  •   High Value Cargo (Cargo Value exceeding $500.000 per container)
  •   Military, Police or other Government Cargo
  •   Out of Gauge Cargo moving on/in Special Equipment
  •   Shipper Owned Containers including Tanks
  •   Flexitanks
  •   Animal Hides/Skins
  •   Charity or relief goods (including “used” clothing or other used items)
  •   Non-DG carbon / non-DG charcoal
  •   Household goods / personal effects on AL3 service
  •   For exports from Australia, New Zealand, Papua New Guinea and Fiji, grains/waste/scrap

Additional exceptions for temperature controlled cargo:

  •  Chemicals hazardous or harmless
  •  Ammonia
  •  Hazardous cargo
  •  High Value Pharmaceutical Products (cargo value exceeding USD 500,000 per container)
  •  Blood plasma
  •  Vicks
  •  High value cargo (cargo value as of USD 500,000 per container)
  •  Controlled Atmosphere
  •  Cold Treatment
  •  Restricted reefer commodities, e.g. ammonium, tetramethylammonium hydroxide, raw rubber, mint/menthol, phenol
  •  Fertilizer, lime split, urea, albuminoidal substances, modified starches, enzymes

Sensitive commodities based on the CITES and the IUCN

Hapag-Lloyd's commitment to ethics and sustainability means we refuse to transport sensitive cargoes that pose a risk to endangered species. This decision upholds our reputation as a responsible and ethical shipping company. Hapag-Lloyd has made a commitment to various organisations to protect endangered species and to prohibit all shipments that do not comply with the guidelines of CITES - "Convention on International Trade in Endangered Species of Wild Fauna and Flora" or the IUCN – “International Union for Conservation of Nature” Red List.

CITES
IUCN

Here you will find a list of sensitive goods that are not transported by Hapag-Lloyd:

  • All endangered species according to the IUCN Red List or CITES
  • Abalone shells
  • Cattle, calves, foetal calf serum
  • Crocodile - wild (only farm crocodiles can be accepted and wild crocodile species in Appendix 2 & 3 of CITES with certificates)
  • Dolphin meat
  • Hunting trophies
  • Ivory and products thereof
  • Live turtles
  • Logs/wood CITES-listed
  • Manta rays
  • Mink skin (from farms)
  • Seals - skin, blood, meat, oil Shark and all products associated with or made from Shark (shark fin, shark liver oil, shark powder and its Synonyms: ca map, ca nham, cacao azul, carnuda, dogfish, extraviado, fukahire, fukanohire, mustelus, prionace, sengeh, shayu, tiburon, tintorera, yuchi, etc.)
  • UN 3245 Genetically modified micro-organisms
  • Whale meat / Whale products

If you should require additional information, please contact [email protected], who will guide you based on your individual situation.

Prohibited NOR commodities

Because of the specific construction of reefer containers, some cargo types need to be reviewed for their suitability:

  • Heavy packages with rough/sharp edges and machinery parts that cannot be lashed and secured properly or that could damage the floor. For example, with more than 3 metric tons weight per running meter
  • Soiled and/or odorous cargo such as hides or menthol
  • Cement and other similar powders in bags
  • IMO cargo, unless approved by the DG department
  • Bulk cargo such as grain, scrap metal, etc.
  • Potentially corrosive substances (non-DG)
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