Better Planning With Real-Time Data

Live Position

Our smart container fleet takes your tracking experience to a new level: Live Position enables you to track your container in real time throughout the entire journey. From ship to rail to truck – benefit from full visibility no matter which mode of transport is used. The data is based on smart IoT1 devices that are attached to the respective container and track the exact position on container level. They also provide an overview of the entire shipment and its location.   

Live Position is available for all dry containers that are equipped with a smart IoT device. Most of our containers are already equipped with a tracking device and our container fleet will be fully equipped in the course of 2024. Apart from container location, Live Position also shows the distance traveled inland and provides an overview for the planned and updated ETA of your shipment. Live Position is accessible through the Tracking application in the Hapag-Lloyd Online Business Suite.   

You can find the charges for Live Position below.

Your Benefits

Door-to-Door Visibility 

Full transparency on shipment and container data throughout the entire multimodal journey.  

Data-Driven Decisions  

Real-time position updates enables improved decision-making and risk mitigation.   

Better Planning

Full control and more efficient management of the digital supply chain without blind spots. 


How to Book Live Position

  1. Place your booking with Hapag-Lloyd.  
  2. Choose one of the ways below to purchase Live Position.  
    1. Go to the Quote section and select New Quote. Choose between Quick Quotes and Quick Quotes Spot. Select your quotation tool and easily add Live Position after entering your routing details.  
    2. Go to the Additional Services page in the Online Business Suite and click on Live Position. Enter your Booking number, agree to the terms and conditions, and click on “Purchase Live Position.” 
  3. After adding Live Position, you can track your container or entire shipment by entering your container or shipment number in the Live Position application.  

Key Features

  • All data at a glance: With Live Position, you can see the exact status of all your containers within a shipment including ETA.  
  • Most recent updates: Receive status updates and changes in real time and get an updated ETA of your shipments based on recent events.  
  • Visualized detailed information: Track your containers all over the world and trace the inland leg.  
  • Multimodal transparency: Be in control of your shipments no matter where they are or what mode of transportation is being used.  
  • 24/7 online availability: Through the Online Business Suite, you can track your shipments whenever it suits you.  
  • Download your data: Use all your data offline thanks to the csv download feature. 

Live Position Fees:


Frequently Asked Questions

Track your shipment in real-time – worldwide and regardless of the used mode of transport. All of our containers get equipped with smart devices to collect shipment information in real-time, transfer them into our systems, and make them available whenever you need them. 

Yes, you do. Simply enter your container or shipment number to access the Live Position data. Your data will be displayed in an intuitive overview that provides you with location data of all containers within your shipment. By clicking on the respective row, you can access the single container view where all container-based tracking data is displayed. 

Yes. Live Position provides you with the ETA of all containers within a shipment. In addition, you will be provided with a comprehensive overview whether all of your containers arrive on the scheduled ETA. If not, an updated ETA will be shown. 

Live Position can be accessed via our Online Business Suite in the Tracking section. By entering the container or booking number, you can track all your respective shipments and equipped containers. Live Position is only available to signed-in customers. It is set to be expanded by EDI and API interface. 

You can book it directly in the Online Business Suite. To purchase Live Position, either add it to your existing Booking via the Additional Services page or directly add it to your quotation via Quick Quotes or Quick Quotes Spot. Live Position can be added to a booking at any stage during the transport until it has reached the destination. If you book a shipment including an inland leg (Carrier Haulage), Live Position will be added automatically without any extra charge.

Currently, only users with the CU (customer) party function assigned are allowed to buy the Live Position Service in the post-booking stage.

If you have Merchant Haulage moves on the export AND import leg and/or Hapag-Lloyd is moving your containers to an inland ramp the price per container will be USD 15. If either or all legs are carried out in Carriers Haulage (door move), Live Position will be added automatically and be free of charge. Please be aware that ramp moves carried out by Hapag Lloyd are considered as Merchant Haulage moves as well.

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