USA

Local News

Operations & Customer Service Advisory

Title Pages Size Language Published
Hapag-Lloyd offers quick payment confirmation via ODeX Portal 1 109.4 KB July 9, 2024
Booking Cancellation Fee 1 104.3 KB June 6, 2024
Update on Demurrage and Detention Invoicing for US 1 143.9 KB May 22, 2024
Update regarding demurrage tariff for Carrier Haulage moves in the US 1 98.1 KB May 20, 2024
Global Dispute Form 1 125.9 KB May 13, 2024
Booking Requirements US 1 134.2 KB April 24, 2024
ODeX Import enhancements for US customers 1 109.8 KB April 22, 2024
Lazaro Cardenas Inland One-Pager 2 5.5 MB April 15, 2024
Carrier Haulage demmurage policy for USA 1 156.9 KB April 1, 2024
Export Documentation and Import Delivery Order processes in Atlanta 1 81.1 KB October 27, 2023
ODeX Customer One-Pager.pdf 1 93.9 KB October 25, 2023
USA Inland One Pager 1 684.5 KB September 14, 2023
Update of revised documentation cutoffs for US ports of loading 1 153.4 KB August 12, 2023
Update on demurrage charges for North America Inlands 1 132.0 KB September 11, 2023
Rate information on arrival notices and export BLs 1 149.1 KB September 4, 2023    
Port Houston On-Dock Rail Service via Union Pacific 1 605.7 KB August 31, 2023
Change to Manifest Amendment Fee Structure effective August 16, 2023 1 107.6 KB August 16, 2023
Change to the Manifest Amendment Fee structure 1 100.8 KB July 26, 2023
Remote Container Inspection Customer News 1 28.7 KB July 12, 2023
SmartStacks dray off solution in Savannah 1 416.3 KB July 10, 2023
Remote Hazardous Inspection product 1 155.2 KB English June 5, 2023
Bill of Lading amendments and approvals via website 2 98.5 KB May 30, 2023
Canada's new policy for used cars 2 137.8 KB May 22, 2023
Empty container returns in the US and Canada 1 75.2 KB May 8, 2023
Demurrage and Detention Policy for United States 1 73.6 KB April 10, 2023
Online BL Draft Amendment 2 172.2 KB March 30, 2023
Out of Gauge booking process in the US 1 145.7 KB March 15, 2023
Booking roll-over and cancellation policy update 1 107.4 KB February 8, 2023
Auto Title Policy Change 1 60.9 KB January 17 2023
USA: Hapag-Lloyd Atlanta Turn Time Expectations 1 92.9 KB January 13, 2023
USA / Canada Customs Requirements 2 308.4 KB
USA - Remittance e-form 1 89.2 KB November 11, 2022
LFD Last Free Day now available online 1 89.8 KB October 14, 2022
USA Booking Protocol Non-Activity 1 18.3 KB English June 7,2022
USA DG Process 2 40.8 KB May 1, 2022
Rail ERD Cutoff one pager 1 225.8 KB
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