Regional Updates in Asia & Oceania

Looking for a specific vessel? Keep track of our vessel updates here

The feeder operators in South China announced the feeder service suspension from late December 2022 to the end January 2023. This suspension is a preventive measure due to COVID-19 quarantine requirements for ship crews plying between South China and Hong Kong upon their return from the Chinese New Year (CNY) 2023 holidays.

With this measure in place, we will temporarily suspend cargo acceptance with final destination under Pearl River Delta Area and Fuzhou until further notice. However, we will continue to accept cargo on mainline service to main ports such as Hong Kong, Yantian, or Shekou.

Keeping your cargo planning in mind, kindly take note that the suspension period for booking acceptance to South China is based on the estimated time of arrival at main ports such as Hong Kong, Yantian, Shekou, Da Chan Bay.  You will be able to view the list of affected ports via our website here, or simply refer to the table below.

Please note that any ad-hoc CNY related overtime surcharge implemented by the feeder operators during this period charge will be on the cargo owner’s account. Any additional costs and liabilities related to Detention charge, Terminal storage or Terminal charge incurred at transshipment ports (Hong Kong, Shekou, Yantian, Da Chan Bay) after the containers' discharge during the feeder operator suspension time period will be on the account of the cargo owner.

If you should have any questions, please do not hesitate to reach out to your local Hapag-Lloyd offices or contact [email protected] for more information.
 

Remark: Feeder services from Da Chan Bay, China to certain feeder ports will be suspended earlier than other transshipment ports

The Chinese New Year in Mainland China and Hong Kong is approaching. Keeping your cargo planning in mind, we have adjusted the empty pickup policy which is effective immediately for all ports in China and Hong Kong listed below.

For your reference, please find below the list of locations that are included in the new measure. This list displays the number of days for empty container pickup before the Estimated Time of Arrival (ETA) at the origin port, divided into container types.
 

A few remarks:

• This policy is valid until February 28, 2023
• For other outports, please apply 14 days before ETA empty container (20/40/40HC) pick up policy subject to equipment availability.
• MHO free time will be extended in line with early pick up period.
• 45HC apply 14 GOMT before ETA subject to equipment available
• Any location not included in the above list will maintain the current empty pickup policy, without changes.

Shipping from Taiwan? Here's a short update of the changes we've implemented for your cargo planning:

1. Expansion of Booking Window: If you're shipping from Kaohsiung, Keelung, and Taipei, now you will be able to place bookings on vessels without booking window restrictions. This booking window expansion is valid from December 1, 2022 until February 28, 2023.
   
   
2. Adjustment to Booking Cancellation Fee - The Booking Cancellation policy for Non-Quick Quotes Spot bookings has been temporarily adjusted.
   • The Quick Quotes Spot Bookings Cancellation fee rule remains unchanged.
   • The Booking Cancellation Fee is applicable to bookings cancelled within 5 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel. This applies to all trades from December 1, 2022 to February 28, 2023. This measure is based on the time booking cancellation request is submitted.
   • The booking cancellation fee amount remains unchanged based on the product. You can get all relevant details here

If you should require additional information, please contact our customer service team at [email protected] who will guide you based on your individual situation.

Here's an update on the booking window expansion and the adjustment of the booking cancellation fee for Chinese New Year 2023.

1. Expansion of Booking Window: If you're shipping from Mainland China and Hong Kong, now you will be able to place bookings on vessels without booking window restrictions. This booking window expansion is valid from December 1, 2022 until February 28, 2023.
2. Adjustment to Booking Cancellation Fee: We have temporarily adjusted the Booking Cancellation policy for Non-Quick Quotes Spot bookings. Please note that Quick Quotes Spot bookings' Cancellation fee rule remains unchanged. The Booking Cancellation Fee is applicable to booking cancelled within 5 calendar days before the Estimated Time of Departure (ETD) of the first intended vessel. This rule applies to all trades from December 1, 2022 until February 28, 2023. This measure is based on the time when the booking cancellation request is submitted.
3. The booking cancellation fee amount remain unchanged based on the product. Please refer to our tariff for more details.

The Chinese New Year is approaching. Keeping your cargo planning in mind, and with the support from the terminals, we look forward to providing an early gate-in for South China. Here are a few details to keep handy:

• Free Storage will be extended in line with early gate-in period for Nansha port and Da Chan Bay port only.

• Free Storage policy for DG/RF/OOG/Special containers remain unchanged.