Actualizaciones regionales en Latinoamérica

Last updated on June 9, 2023

Operational and Customer Service Overview

Last updated on June 9, 2023
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • please refer to the section below for further information

California Central America Express (CCE

  • No service updates for this week

US Gulf - South America East Coast (GS1)

  • MAIPO V.2320S, ETA June 26, 2023 will omit Veracruz, Altamira, Houston and New Orleans.

South America - Asia / Loop 1 (AN1)

  • ITAJAI EXPRESS V.2314W, ETA June 26, 2023 had to omit Angamos, Chile due to bad weather.

Asia to South America Eastcoast Service / Loop 2 (AS2

  • No schedule updates for this week.

South America - Asia / Loop 2 (AN2

  • No schedule updates for this week.

Asia Mexico Express (AME1 also known as TPM)

  • No service updates for this week

Asia Latin America Service (JCS)

  • No schedule updates for this week.

North Europe - South America Westcoast Service (SWX

  • CMA CGM CARL ANTOINE V.3214N, ETA June 15, 2023 performed Cut & Run in Manzanillo, Panama.
  • GUAYAQUIL EXPRESS V.3215N, ETA June 22, 2023 rolled all dry cargo at Callao as port closed during swells.
  • CMA CGM JACQUES JOSEPH V.3216N, ETA June 29, 2023 omitted San Antonio, Chile, because of heavy swells.

West Coast South America Express (MSW

  • No schedule updates for this week.

Mediterranean to South America Eastcoast (MSE) Northbound

  • No schedule updates for this week.

Caribbean Express Service (CES)

  • HSL NIKE V.321N, ETA June 17, 2023 will omit Hamburgo.

South America East Coast Service (SEC

  • Schedule update: No vessel on voyage 323NB.  
  • MONTE VERDE 324 NB, ETA Buenos Aires, Argentina, June 17 2023. 
  • MEDITERRANEAN EXPRESS 325 NB, ETA Buenos Aires, Argentina, June 24 2023.

West Coast South America 2 (WS2) service

  • No service updates for this week

WCSA Feeder 3 (WS3)

  • No service updates for this week

North Europe-South America East Coast (ECX) Service

  • No schedule updates for this week

Gulf Caribbean (GCS) service

  • No schedule updates for this week.

Atlantic Loop 4 (AL4)

  • No schedule updates for this week.

Conosur Service (CON)

  • No updates for this week.

Chile Port Status: 

  • Arica: Port conditions: Closed
  • Iquique: Port conditions: Pier 4 opened, Pier 3 closed
  • Angamos: no updates for this week 
  • Antofagasta: Port conditions: Closed
  • Valparaíso: no updates for this week 
  • San Antonio – STI: no updates for this week 
  • San Antonio – DPW: no updates for this week 
  • Lirquen: no updates for this week 
  • San Vicente: Port conditions: Closed for minor vessels In & Outside the bay
  • Coronel: Port conditions: Closed for minor vessels outside the bay

Mexico Port Status: 

  • Mazatlan – SIN: Terminal condition: working partially
  • Veracruz – VER: back to normal

Brazil Port Status:

  • Santos: no updates for this week 
  • Itajai: remain restricted
  • Navegantes: remain restricted
  • Paranagua: Port conditions: closed. Maneuvers vessels in/out suspended due to low visibility

Panama Port Situation: 

  • PSA PAROD: no updates for this week 

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:

Import Shipments:

  • From May 19, 2023, import shipments to Argentina must be paid at the origin (prepaid modality).
    This change is due to recent foreign exchange market regulations.

Export Shipments:

  • From June 12, 2023, all export shipments from Argentina will accept payments at the destination country (collect modality).

This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:

  • MV MSC LUSANNE V. 2321N, ETA Buenos Aires, AR June 23, 2023
  • MV SEASPAN HARRIER V. 2317E, ETA Buenos Aires, AR June 13, 2023
  • MV CAPE AKRITAS V. NA324R, ETA Buenos Aires, AR June 12, 2023
  • MV MONTE VERDE V. 324N, ETA Buenos Aires, AR June 17, 2023
  • MV LONDON TRADER V. 325N, ETA Bahia Blanca, AR June 22, 2023
  • MV MERIDIAN V. 323N ETA Puerto Madryn, AR June 12, 2023
  • MV ARGENTINA C V. 159 ETA Zarate, AR June 12, 2023
  • MV ARGENTINA C V. 159 ETA Rosario, AR June 14, 2023

For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.

Contact

Contact your nearest operational expert

Back to Top