Actualizaciones regionales en Latinoamérica

Last updated on February 27, 2024

Operational and Customer Service Overview

Last updated on February 27, 2024
Operations Team, Latin America

"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."

  • Suez Canal & Red Sea situation: We will keep you updated on the status of individual vessels and services for Latin America on our Live-Ticker. Please ensure bookmarking this article. Please also visit our FAQ for further information.
  • Panama Canal update - The lower-than-usual water levels in the Gatun Lake are causing severe draft restrictions on vessels transiting the Panama Canal. This has caused a backlog of traffic waiting to pass through. We are monitoring the journeys of our vessels and will keep you updated with your cargo planning.

Vessel updates and port changes per service

California Central America Express (CCE

  • Omission:
    • no schedule updates for this week

US Gulf - South America East Coast (GS1)

Omissions:

  • Vessel TEMPANOS (V.2350N, ETA February 27, 2024 to last Port of Discharge New Orleans, US) omitted Suape (Brazil), Navegantes (Brazil) & Altamira (Mexico)
  • Vessel PALENA (V.2401N, ETA March 20, 2024 to last Port of Discharge New Orleans, US) omitted Montevideo (Uruguay) & Navegantes (Brazil).
  • Vessel MAIPO (V.2402N, ETA March 29, 2024 to last Port of Discharge New Orleans, US) omitted Suape (Brazil) and will omit Santos (Brazil)
  • Vessel TOKYO BAY (V.2403N, ETA March 31, 2024 to last Port of Discharge New Orleands, US) will omit Montevideo (Uruguay) & Navegantes (Brazil)

South America - Asia / Loop 1 (AN1)

  • Vessel CUATIN (V.2351W, ETA March 16, 2024 to last Port of Discharge Ningbo, CN) omitted Puerto Angamos (Chile)
  • Vessel SEASPAN BELIEF (V.2401W, April 06, 2024 to last Port of Discharge Busan, KR) omitted Puerto Angamos (Chile)

Asia to South America Eastcoast Service / Loop 2 (AS2

  • Vessel MSC MADHU B (V.FI405R, ETA March 31, 2024 to last Port of Discharge Shekou, CN) omitted Montevideo (Uruguay) & Buenos Aires (Argentina).

South America - Asia / Loop 2 (AN2

  • No schedule updates for this week

Asia Mexico Express (AME1 also known as TPM)

  • No schedule updates for this week

Asia Latin America Service (JCS)

  • Vessel APL YANGSHAN (V.0PPH6W1MA, ETA March 22, 2024 to last Port of Discharge Busan, KR) will omit Kaohsiung (Taiwan).
  • Vessel CMA CGM LYRA (V. 0PPJGW1MA, ETA April 12, 2024 to last Port of Discharge Busan, KR) omitted Caucedo (Dominic Republic) and will omit Kaohsiung (Taiwan).
  • There will be no vessel: ETA February 19, 2024, Shekou, CN, as an alternative we suggest to book your cargo on the JCS service in week 7 and 9.

North Europe - South America Westcoast Service (SWX

  • Vessel CZECH (V.3250N, ETA March 08, 2024 to last Port of Discharge Le Havre, FR) omitted San Antonio (Chile) & Manzanillo (Panama) and will omit London (England) & Le Havre (France)

West Coast South America Express (MSW

  • No schedule updates for this week

Mediterranean to South America Eastcoast (MSE) Northbound

  • No schedule updates for this week

Caribbean Express Service (CES)

  • No schedule updates for this week

South America East Coast Service (SEC

  • Vessel MONTE CERVANTES (V.404N, ETA February 29, 2024 to last Port of Discharge Port Evergaldes, US) omitted Buenos Aires (Argentina)
  • Vessel RDO FORTUNE (V.405N, ETA March 07, 2024 to last Port of Discharge Port Evergaldes, US) omitted Rio Grande (Brazil)
  • Vessel MEDITERRANEAN EXPRESS (V.408N, ETA March 28, 2024 to last Port Evergaldes, US) will omit Rio Grande (Brazil) & Itapoa (Brazil)

West Coast South America 2 (WS2) service

  • No service updates for this week

WCSA Feeder 3 (WS3)

  • No service updates for this week

WCSA Feeder 4 (WS4)

  • No service updates for this week

North Europe-South America East Coast (ECX) Service

  • Vessel CAPE AKRITAS (V. NA403R, ETA March 09, 2024 to last Port of Discharge Sines, PT) omitted Navegantes (Brazil), Pecem (Brazil) and Tanger Med (Marocco).
  • Vessel CAUQUENES (V.NA404R, ETA March 16 to last Port of Discharge Sines, PT) omitted Rio de Janiero (Brazil) & Santos (BRSSA)
  • Vessel MSC ATHENS (V.NA405R, ETA March 23, 2024 to last Port of Discharge Sines, PT) omitted Navegantes (Brazil) and Paranagua (Brazil) & Pecem (Brazil).
  • Vessel MSC CHLOE (V.NA407R, ETA April 06, 2024 to last Port of Discharge Sines, PT) omitted Navegantes (Brazil)
  • Vessel UASC ZAMZAM (V.NA408R, ETA April 13, 2024 to last Port of Discharge Sines, PT) will omit Pecem (Brazil)
  • Vessel ANTHEA Y (V.NA409R, ETA April 20, 2024 to last Port of Discharge Sines, PT) will omit Pecem (Brazil)

Gulf Caribbean (GCS) service

  • No service updates for this week

Gulf Caribbean 2 (GC2) service

  • No service updates for this week

Atlantic Loop 4 (AL4)

  • No schedule updates this week

Conosur Service (CON)

  • Vessel MAERSK REDWOOD (V.409W, ETA April 08, 2024 to last Port of Discharge San Vicente, CL) will omit Itapoa (Brazil), Antofagasta (Chile) & San Vicente (Chile)

Mediterranean Gulf Express (MGX)

  • No service updates for this week.

Atlantic Loop 5 (AL5)

  • No service updates for this week

South America - Africa Triangle (SAT)

  • No service updates for this week

 

Chile Port Status: 

  • Arica: Open
  • Iquique: Open
  • Angamos: Open
  • Antofagasta: Open
  • Valparaíso: Open
  • San Antonio – STI: Open
  • San Antonio – DPW: Open
  • Lirquen: Open.
  • San Vicente: Open.
  • Coronel: Open.

Mexico Port Status: 

  • Mazatlan – SIN: Open
  • Veracruz – VER: Open
  • Manzanillo - COL (MX): Open; Terminal Condition: Working partially, Heavy yard utilization - Low productivity at yard and vessel operation.
  • Lazaro Cardenas – MIC: Open
  • Altamira – TAM: Open
  • Ensenada – BCN: Open; Terminal Condition: Working partially, Heavy yard utilization - Low productivity at yard and vessel operation.

Brazil Port Status:

  • Santos: Open
  • Itajai: Open
  • Navegantes: Open
  • Paranagua: Open
  • Rio de Janeiro: Open
  • Rio Grande: Open
  • Imbituba: Open

Panama Port Situation: 

  • no updates for this week

Guatemala Port Situation: 

  • Puerto Barrios: open
  • Puerto Quetzal: open

El Salvador:

  • no updates for this week

Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.

For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.

For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.

Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.

Here's an update on payment terms for your shipments to and from Argentina

With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:

Import Shipments:

  • From May 19, 2023, import shipments to Argentina must be paid at the origin (prepaid modality).
    This change is due to recent foreign exchange market regulations.

Export Shipments:

  • From June 12, 2023, all export shipments from Argentina will accept payments at the destination country (collect modality).

This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:

  • MV MSC LUSANNE V. 2321N, ETA Buenos Aires, AR June 23, 2023
  • MV MONTE VERDE V. 324N, ETA Buenos Aires, AR June 17, 2023
  • MV LONDON TRADER V. 325N, ETA Bahia Blanca, AR June 22, 2023
  • MV ARGENTINA C V. 159 ETA Rosario, AR June 14, 2023

For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.

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