Operations Team, Latin America
"By providing operational updates for Latin America, we seek to enhance transparency and optimize the information flow, empowering our customers to better manage and supervise the movement of their cargo."
California Central America Express (CCE)
US Gulf - South America East Coast (GS1)
South America - Asia / Loop 1 (AN1)
Asia to South America Eastcoast Service / Loop 2 (AS2)
South America - Asia / Loop 2 (AN2)
Asia Mexico Express (AME1 also known as TPM)
Asia Latin America Service (JCS)
North Europe - South America Westcoast Service (SWX)
West Coast South America Express (MSW)
Mediterranean to South America Eastcoast (MSE) Northbound
Caribbean Express Service (CES)
South America East Coast Service (SEC)
Phase in / Phase Out:
Santos, BR, December 11, 2023
Salvador, BR, December 14, 2023
Pecem, BR, December 17, 2023
West Coast South America 2 (WS2) service
WCSA Feeder 3 (WS3)
WCSA Feeder 4 (WS4)
North Europe-South America East Coast (ECX) Service
Gulf Caribbean (GCS) service
Details about affected cargo:
DOCAU TS cargo / PRSJU exports / COCTG exports to PAMIT will be rolled over to next GC2 SB vessel Maira DP 621519 ETA PAMIT December 7, 2023
PAMIT exports will be rolled over to next GC2 NB vessel Maira DP 621528 ETA PAMIT December 7, 2023
Gulf Caribbean 2 (GC2) service
Atlantic Loop 4 (AL4)
Conosur Service (CON)
Mediterranean Gulf Express (MGX)
Atlantic Loop 5 (AL5)
South America - Africa Triangle (SAT)
Chile Port Status:
Mexico Port Status:
Brazil Port Status:
Panama Port Situation:
Guatemala Port Situation:
Our Online Business section allow you to track your shipment or container, get tariffs and quotations and buy additional freetime.
For faster BL release at destination, you can switch from OBL to SWB, if any assistance needed please reach out to your customer service documentation team.
For payments, you can use our online payment options explained in the separate “Related CustomerNEWS” section by country. If you cannot find information that you are looking for, please reach out to your local customer service department here.
Remember to use our e-tools (Web-Booking and EASI) for submitting bookings and Shipping Instructions as well as our Hapag-Lloyd Navigator Dashboard to view all of your shipment information on one single screen.
With your cargo planning in mind, please be informed about the latest developments in the payment modality for imports and exports to and from Argentina. Please take note of the following changes:
This measure is in line with the updated foreign exchange market regulations.
To assist with your cargo planning, we have listed below the first vessels to which this change will apply with their Estimated Time of Arrival (ETA) and the corresponding ports of departure:
For your reference, the above are temporary measures, and we will update you of the developments as soon as they are available.
Port of Navegantes, which had been closed since October 4, 2023, due to adverse weather conditions was reopened with some draft restrictions on October 21, 2023.
Please be informed that some import calls that had been announced as canceled are being reinstalled. If you have any questions, please contact our customer service team at your location.
For your reference, please find a list with affected services and vessel below:
|Vessel/ Voyage||Service||Initial Port of Discharge||Alternative Port of Discharge||END OF VOYAGE|
|MSC EUGENIA V. NA334A||ECX||NAVEGANTES - CANCELED||IMBITUBA - 10/06/23||YES|
|SALVADOR EXPRESS V.2333W||AS2||NAVEGANTES - CANCELED||IMBITUBA - 10/08/23||YES|
|CORCOVADO V.MM335A||MSE||NAVEGANTES - CANCELED||PARANAGUA - 10/08/23||YES|
|CAPE PIONEER V.2334S||GS1||NAVEGANTES - CANCELED||ITAPOÁ - 10/07/23||YES|
|MSC MAXINE V.MM336A||MSE||NAVEGANTES - CANCELED||IMBITUBA - 10/10/23||YES|
|PALENA V.2336S||GS1||NAVEGANTES - CANCELED||IMBITUBA - 10/12/23||YES|
|LIMA EXPRESS V.2335W||AS2||NAVEGANTES - CANCELED||MONTEVIDEO - 10/16/23||NO - T/S program TBD|
|GSL MELINA V.2334W||SAT||NAVEGANTES - CANCELED||PARANAGUÁ - 10/16/2023||YES|
|CARTAGENA EXPRESS V.NA335A||ECX||NAVEGANTES - CANCELED||PARANAGUÁ - 10/17/23||YES|
|BREMEN V.MM337A||MSE||NAVEGANTES - CANCELED||PARANAGUÁ - 10/17/23||YES|
|MSC MADHU B V.FI334A||AS2||NAVEGANTES - CANCELED||IMBITUBA - ETA 10/21/23||YES|
|MSC BIANCA V.NA337A||ECX||NAVEGANTES - REINSTALLED||PARANAGUÁ - ETA 10/23/23||Navegantes Reopened|
|MAIPO V.2337S||GS1||NAVEGANTES - REINSTALLED||PARANAGUÁ - ETA 10/23/23||Navegantes Reopened
|MSC SOFIA CELESTE V.NA336A||ECX||NAVEGANTES - REINSTALLED||PARANAGUÁ - ETA 10/26/23||Navegantes Reopened