Are you are visiting our website from Mainland China?
If you click "Yes", you will be redirected to www.hapag-lloyd.cn, our performance-optimized site for Mainland China, which provides the same content as www.hapag-lloyd.com.
如果点击"是"，您将直接跳转至赫伯罗特中文网 www.hapag-lloyd.cn, 这是我们专为中国大陆优化的网站，与 www.hapag-lloyd.com 网站内容一致.
On April 19, 2004 the "Canada 24 Hour Rule“ was implemented.
This means that at least 24 hours prior to loading in the port of loading required cargo manifest data has to be transmitted to the Advance Commercial Information System (ACI) of Canada Border Services Agency (CBSA). Otherwise CBSA will impose fines. Thus Hapag-Lloyd implemented a “No Doc-No Load”-policy.
According to the transmitted data CBSA decides whether containers can be loaded or have to stay behind.
Following containers have to be transmitted:
Ocean Carriers are required to transmit for all cargo on board the so called “Master B/L's" (Cargo Data Reports) to CBSA.
In case of a forwarder business the House B/L (Supplementary Cargo Report/eManifest) must be transmitted to CBSA additionally.
Since January 4, 2021, eManifest house bills must be used in lieu of supplementaries for Imports into Canada as per customs notice 20-28.
A 6-month period of informed compliance started as of that date, thereafter, non-compliant shipments may receive penalties.
Please find the Customs notice 20-28 here:
In order to comply with CN 20-28, Hapag-Lloyd has discontinued filing supplementaries for imports as announced in our CustomerNews of November 25, 2020.
Forwarders are asked to make alternate arrangements to file eManifest house bills. There were several options available, including:
Filing on line via the CBSA eManifest portal:
Using approved third party service providers:
Please note that for In-Transit and FROB. Hapag-Lloyd will continue filing supplementaries for those upon request
Hapag-Lloyd has successfully implemented the necessary system adjustments in order to arrange manifest transmission smoothly.
But it is of utmost importance to receive the required and complete shipping instructions by our documentation closing; which you can find in your booking confirmation and in our online schedule.
Wrong or missing data will be fined by CBSA, too.
As guidance for the required details please refer to the document below.
Applicable surcharges (‘SMD’ or ‘SMC’) have been published in our Online Tariff.
We hope having assisted you with this information. In case of further questions, please contact your nearest Hapag-Lloyd office.
For all DG shipments affected by the Canadian 24h security initiative (ACI), structured shipping instructions with separated DG and non DG cargo description and weights are required.
Please find further information and examples in our customer letter:
所有涉及到加拿大24小时舱单安全信息(ACI)的危险品货物必须在提单确认上分别显示危险品和非危险品的货物描述和货重。更多信息及样本请查阅我司致客户信函 “提单确认- 提交危险品(DG)的详细信息“